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Face-to-Face Customer
Service & Sales Improvement

Customer service keynotes and training for retailers.
Sales skills improvement keynotes and training by Dr. Dennis Rosen.

"It's not about the actions you are taking... it's the impact you are having that is important to your customers."

Dennis L. Rosen, Ph.D.

The WinFluence® Expert

on Customer Service Excellence and Sales Improvement

Customer service keynotes and training for service businesses.
Dennis L. Rosen provides keynotes and training on customer service excellence and sales improvement.

Customer Service & Sales
Training & Keynotes for:

Get Dennis' Sales & Service Reports & Tips

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Give Your Team New Tools to 

Improve Service & Sales

Dennis' training and motivational keynotes on Upside-Down Customer Service™ and Mental-Rental™ Sales Techniques build service and sales improvement from the foundation up. Emphasis is on face-to-face customer interaction that produces the desired impact through an understanding of customer needs.


Dennis shows how to have the impact you want based on his unique WinFluence® (win-through-influence) philosophy.  All of this is comes from his background in industry and academe (including a Ph.D in consumer psychology). 


Ready to win with new ideas of real value presented with an entertaining style?  Contact The WinFluence® Expert on face-to-face customer interaction... Dennis L. Rosen.


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