Service & Sales Improvement
"It's not about the actions you are taking... it's the impact you are having that is important to your customers."
Dennis L. Rosen, Ph.D.
The WinFluence® Expert
on Customer Service Excellence and Sales Improvement
Customer Service & Sales
Training & Keynotes for:
Give Your Team New Tools to
Improve Service & Sales
Dennis' training and motivational keynotes on Upside-Down Customer Service™ and Mental-Rental™ Sales Techniques build service and sales improvement from the foundation up. Emphasis is on face-to-face customer interaction that produces the desired impact through an understanding of customer needs.
Dennis shows how to have the impact you want based on his unique WinFluence® (win-through-influence) philosophy. All of this is comes from his background in industry and academe (including a Ph.D in consumer psychology).
Ready to win with new ideas of real value presented with an entertaining style? Contact The WinFluence® Expert on face-to-face customer interaction... Dennis L. Rosen.