"Watch my overview video and the shorter clips below to see the style and content I will bring to your event."

Dennis L. Rosen provides keynotes and training on customer service excellence and sales improvement.

Dennis L. Rosen, Ph.D

The WinFluence® Expert

on Customer Service Excellence and Sales Improvement

Watch Dennis Speak on Customer Service Excellence & Sales Improvement

Introducing Dennis L. Rosen for Service & Sales
Entertaining Style — Valued Content (6:39)

Face-to-Face Customer

Service & Sales Improvement

Does the Customer Know You Care? (1:38)

How the Sales Force Should Stay in Contact with Customers (2:00)

Customer Satisfaction Doesn't Mean What You Think (2:15)

Humor & Interaction are Part of Dennis' Presentations (2:57)