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"Watch my overview video and the shorter clips below to see the style and content I will bring to your event."
Dennis L. Rosen, Ph.D
The WinFluence® Expert
on Customer Service Excellence and Sales Improvement
Watch Dennis Speak on Customer Service Excellence & Sales Improvement
Introducing Dennis L. Rosen for Service & Sales
Entertaining Style — Valued Content (6:39)
Does the Customer Know You Care? (1:38)
How the Sales Force Should Stay in Contact with Customers (2:00)
Customer Satisfaction Doesn't Mean What You Think (2:15)

Humor & Interaction are Part of Dennis' Presentations (2:57)
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