Dennis L. Rosen, Ph.D
The WinFluence® Expert
on Customer Service Excellence and Sales Improvement
Watch Dennis Speak on Customer Service Excellence & Sales Improvement
Introducing Dennis L. Rosen for Service & Sales
Entertaining Style — Valued Content (6:39)
Does the Customer Know You Care? (1:38)
How the Sales Force Should Stay in Contact with Customers (2:00)
Customer Satisfaction Doesn't Mean What You Think (2:15)
